SHIPPING
Please make certain address is correct before completing your purchase. We are unable to make any changes to your order once the order has been processed for delivery. In the event of a return – shipping costs are non-refundable.
Delivery Time
Your item will be shipped within 3-5 days of cleared payment, unless otherwise specified.
International shipping times will vary. Unfortunately, we are unable to guarantee exact time of delivery. While most packages arrive MUCH sooner, I generally allow up to 2 weeks for Domestic delivery and up to 2-6 weeks for International delivery (depending on location). As soon as your item is shipped we will send you a shipping notification with the tracking number, and details of how to track the item.
Please take into consideration that shipping around holidays can be unpredictable, so if you are concerned then we recommend upgrading to a priority shipping option. We are NOT responsible for delayed or lost packages sent with a tracking number.
Parcels sent from India to the USA usually arrive in 12-20 business days (excluding weekends/holidays), 15-30 business days for Canada and Europe, 15-30 business days for Australia and New Zealand, 30-50 business days to Mexico, Central America, South America and other countries.
Due to factors that commonly affect international shipments, such as weather delays, holidays and customs inspections, we are unable to guarantee shipping times. These are only estimates. Deliveries may take up to 9 weeks for some locations if the package gets held up in customs.
Once an order has been placed, it cannot be canceled due to the process of fulfillment.
In most cases, you will receive your item(s) earlier than expected depending on the destination. Your patience is truly appreciated.
We would appreciate your patience and understanding when items have shipment delays. We DO NOT tolerate threats, wrong assumptions about our company, or if the customer is just being plain mean or sarcastic in emails. We treat all our customers with respect and we hope it’s vice versa.
Shipping Method
The IndiBlu Online Boutique changes it’s sending location during the year as we are based both in India and the US. Thus, our sending country changes.
*When we are in India: All items are shipped with India Post tracked international shipping. Track your parcel via www.indiapost.gov.in.
*USA Customers Please Note: India Post does not show tracking after the package has left India. This is NOT the responsibility of IndiBlu Boutique to provide up to date tracking information if the destination country does not update these details and relay them to the postal service in the country of origin, or if there are delays in delivery. If you are in a hurry to receive your order and need a guaranteed tracking from origin to destination then please choose the expedited shipping option. However, India Post has proven to be extremely reliable and timely for its deliveries which is why we continue to use them.
**When we are in the US: All items are shipped with US Postal Service (USPS) tracked international shipping. Track your parcel via https://www.usps.com.
** International Customers Please Note: US Postal Service does not update international tracked parcels with their locations during transit. This is NOT the responsibility of IndiBlu Boutique to provide up to date tracking information if the destination country does not update these details and relay them to the postal service in the country of origin, or if there are delays in delivery.
Expedited Shipping
If you are in a hurry to receive your order and need a guaranteed tracking from origin to destination then please choose the expedited shipping option.
CUSTOMS, DUTIES AND TAXES
International buyers are responsible for ANY & ALL Customs charges, Taxes and Postal fees. Some orders may incur Customs or import duty charges. We do not have any control over these charges and are unable to advise you as to what they will be. For further information, please contact your local customs office.
IndiBlu Boutique is not responsible for destination country tax and/or duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country. IndiBlu Boutique will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.
If the order arrives at your country and…
- The customer refuses to accept the package
- No attempt is made in the country of destination to deliver the package.
INDIBLU BOUTIQUE RESERVES THE RIGHT TO ABANDON THE PACKAGE(S) AND WILL NOT BE RESPONSIBLE FOR ANY REFUND
Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery of non-delivery does not constitute a failure of our agreement and does not entitle you to a refund for the order.
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